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Frequently Asked Questions

Answers to the questions we hear most often from traders and investors evaluating Colbit. If you don't find what you're looking for here, our contact page can point you in the right direction.

What exactly does Colbit provide?

Colbit is an AI-driven market intelligence platform. It continuously analyses price action, volume, and other market signals across a wide range of trading pairs and surfaces the resulting insights through a single dashboard, designed for professional day traders and private investors who want a structured, data-first view of the markets.

Is Colbit a broker or does it execute trades on my behalf?

No. Colbit is an analytics and research tool, not a broker. We do not hold client funds, place trades, or manage accounts. Our platform is intended to support your own decision-making process alongside whatever brokerage or exchange you already use.

Who is Colbit designed for?

The platform is built for two main groups: active day traders who need fast, real-time signal analysis, and private investors who prefer a more considered, longer-horizon view of market conditions. Both groups access the same underlying data through views tailored to their workflow.

Do I need trading experience to use the platform?

Some familiarity with trading concepts and terminology is helpful, since Colbit presents market data and analysis rather than step-by-step trading instructions. That said, the interface is organised so that newer users can navigate it without a steep learning curve.

How do I get access to Colbit?

Access currently starts with a request through our "Request Access" form. Once submitted, our team reviews the request and follows up with the next steps and any information needed to get your account set up.

Which markets and trading pairs are covered?

Colbit covers a broad set of trading pairs across major markets. Exact coverage can evolve over time as we refine our data sources, so we recommend confirming current coverage details directly with our team via the contact page.

Is the market analysis guaranteed to be accurate?

No analytics platform can guarantee outcomes, and Colbit is no exception. Our tools are designed to give you a clearer, more organised view of market data, but all analysis is provided for informational purposes only and does not constitute financial advice. Trading and investing involve risk, including the potential loss of capital.

Can I use Colbit on mobile devices?

The platform is built to be accessible from modern web browsers, including on mobile devices. For the most detailed charting and analysis views, a larger screen such as a laptop or desktop monitor generally offers the most comfortable experience.

How is my data and account information handled?

We take a measured approach to data handling and only use account information for the purposes of providing and improving the service. Full details are outlined in our Privacy Policy, which we encourage you to review before requesting access.

Can I cancel or change my access at any time?

Yes. If you need to update, pause, or cancel your access to Colbit, our team can help. The specific terms governing access and cancellation are set out in our Terms of Service, and you're welcome to reach out via the contact page with any account-specific questions.

Does Colbit offer customer support?

Yes. If you have questions about the platform, your account, or how to interpret a particular feature, our contact page is the best place to start. We aim to respond to enquiries in a timely manner.

Where can I learn more about how Colbit works?

Our About page provides more background on the platform and the thinking behind it, while the Advantages page walks through specific capabilities in more detail. Together with this FAQ, they should give you a solid overview before you request access.

Still have questions?

Get in touch with our team or request access to explore Colbit for yourself.

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